Sage ACT! 2011 automated Smart Tasks dramatically improve workforce productivity, reveals DMC Software
Sage ACT! 2011 will radically transform operations for the small business with new automated workflows that drive efficiency, says DMC Software Solutions leading Sage (UK) Business Partner and Overall Sage Circle of Excellence Winner 2009.


YORK, ENGLAND, July 30, 2010 /24-7PressRelease/ -- Following the economic crisis of 2009, a major concern for the small business is workforce productivity and process efficiency to ensure a maximum return on investment is received. Sage ACT! 2011, due for release in August 2010, extends the functionality of Sage ACT! to address these issues providing business owners with the tools to control and streamline processes for maximum business efficiency.

Mike Ramsay, Managing Director at DMC Software said, "Sage ACT! has come a long way since its introduction in 1987. No longer is Sage ACT! a basic contact management system, but a comprehensive Customer Relationship Management solution that includes functionality previously only available to larger organisations with big budgets.

"Sage ACT! 2011 includes a great deal of new functionality including improved synchronisation with Microsoft Outlook, new database security preferences and new business information services. I feel that it is the new 'Smart Tasks' functionality that will provide the most value to the Sage ACT! user, as it enables automation of business processes, saves time, increases productivity and improves customer relationships."

Sage ACT! 2011 Smart Tasks have been designed to automate everyday tasks. Multiple steps can be incorporated so that regular contact is maintained with customers and prospective customers, and service levels are improved. Sage ACT! Smart Tasks are intelligent and when one task is completed another task is triggered, for example, a call is completed to a new customer which initiates the next stage, to send a follow up email.

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